[ref. l55425002] Management Trainee Salon Operations

• Job Level : Junior Executive / Trainee
• Department: Operations Department - Salon
• Rate : RM 4,000
• Location : Mont Kiara, Kuala Lumpur
• Working days : 5-6 days a week

This role is intended for individuals with high potential who are eager to develop management and leadership skills, aiming for future leadership positions within the organization.

• Graduate of Bachelor's Degree in Management or Business or any related course.
• Fresh graduates are welcome to apply!
• Passionate about being trained in the salon’s Operations team and/or Admin & Projects team and willing to learn.
• Strong & effective verbal and written communication skills.
• Customer-oriented, confident, and a leader type.

CORE RESPONSIBILITIES:

• Learn and understand the full scope of daily salon operations, services offered, and customer service standards.
• Support the Salon Manager/Outlet In-Charge in overseeing smooth and efficient day-to-day salon activities, ensuring cleanliness, readiness, and proper team coordination.
• Gain strong knowledge of salon services, promotions, and products to confidently assist both customers and team members.
• Assist in staff supervision, training, and motivation to maintain service excellence and operational standards.
• Support the manager in overseeing project tasks related to service or product promotion, marketing, or administrative duties to advance the salon's growth.
• Attend to customers’ needs and queries and ensure to give a wonderful salon experience for each customer and guarantee their satisfaction.

KEY DELIVERABLES:

• Provide management and administrative support.
• Participate in structured training programs to learn about company processes, systems, and tools.
• Gain in-depth understanding of the organization's products, services, and market position.

BENEFITS OF THE ROLE:

• Structured career development and advancement opportunities.
• One-year rotational program that will give you exposure to various roles within the Salon, focusing on either Admin & Projects or Operations.
• Intensive all-operations training to hone you into becoming one of our future managers.
• Competitive base salary, incentives and reward schemes.
• Grooming Allowances and Staff Discounts across INITIA brands.