Sales Support Specialist

apartmentDream Audio Sdn Bhd placePetaling Jaya scheduleFull-time calendar_month 
Provide administrative support to the sales team, including managing schedules, coordinating meetings, and preparing sales reports.
  • Maintain and update customer records in the CRM system, ensuring accuracy and completeness of data.
  • Handle customer inquiries via phone and email, providing prompt and professional assistance.
  • Assist with the preparation of sales presentations and marketing materials.
  • Collaborate with other departments to ensure smooth sales operations and customer satisfaction.
  • Perform general office duties such as filing, scanning, and managing office supplies.
  • Provide administrative support to the sales team, including preparing sales quotations, proposals, and presentations.
  • Manage and update customer information in the Customer Relationship Management (CRM) system, ensuring data accuracy and completeness.
  • Process sales orders efficiently and accurately, coordinating with relevant departments for order fulfillment and delivery.
  • Assist in generating sales reports and analyzing sales data to identify trends and opportunities for improvement.
  • Handle customer inquiries via phone and email, providing timely and professional responses and escalating issues as needed.
  • Maintain organized sales records and filing systems, both physical and digital, for easy retrieval of information.
  • Coordinate with the marketing team on sales-related campaigns and promotions.
  • Support the sales team in scheduling meetings, managing calendars, and making travel arrangements.
  • Prepare and distribute meeting minutes and follow-up actions for sales team meetings.
  • Assist in managing sales inventory and ensuring adequate stock levels.
  • EPF
  • SOCSO
  • Annual Leave
  • Medical Leave
  • Employee Discount on company products/services
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