Field Service Engineer
Telecontinent Sdn Bhd Petaling Jaya Full-time
You are responsible for
- Clean, troubleshoot and repair defective modules returned from field service
- Perform required module upgrades and replace wear/tear parts preventively to achieve as-new quality standard
- Test modules after repair to confirm full functionality and quality standards are met
- Ensure all repair activities are in-line with standard DN repair and test procedures
- Maintain required tools and test equipment to be ready for operation and report failures to manager
- Ensure workplace is clean and safe at all times
- Ensure required data regarding repair activities is captured correctly and completely
- Perform root cause analyses for DOA cases, early life and epidemic failures
- Participate in continuous improvement initiatives
- Achieve productivity and quality targets defined by manager repair centre
- Review stock levels of parts for repair whenever required by manager repair center
- Provide field service support whenever required by manager repair center
- Any ad-hoc task as assigned by the Management as and when needed
- Clean, troubleshoot and repair defective modules returned from field service
- Perform required module upgrades and replace wear/tear parts preventively to achieve as-new quality standard
- Test modules after repair to confirm full functionality and quality standards are met
- Ensure all repair activities are in-line with standard DN repair and test procedures
- Maintain required tools and test equipment to be ready for operation and report failures to manager
- Ensure workplace is clean and safe at all times
- Ensure required data regarding repair activities is captured correctly and completely
- Perform root cause analyses for DOA cases, early life and epidemic failures
- Participate in continuous improvement initiatives
- Achieve productivity and quality targets defined by manager repair centre
- Review stock levels of parts for repair whenever required by manager repair center
- Provide field service support whenever required by manager repair center
- Any ad-hoc task as assigned by the Management as and when needed
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- Annual Bonus
- Training Provided
- Allowance Provided
- Performance Bonus
- EIS
- Medical Insurance
- Overtime Pay
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