Senior IT Business Analyst - Kuala Lumpur
As White Sdn. Bhd. Kuala Lumpur Full-time
Job Description
The Opportunity
Our partner, a leader in sustainable packaging solutions with a global presence, is looking for a talented and motivated Senior IT Business Analyst for a 12-month contract to join their growing team. With over 20 years in the industry, they operate across a diverse range of sectors, including food and beverage, personal care, healthcare, and industrial markets.This is your chance to be part of a forward-thinking company dedicated to delivering smarter, greener solutions while driving business excellence.
In this position, you will play a crucial role in bridging the gap between business needs and Information Technology solutions. You'll work across cross-functional teams including HR to gather requirements, translate them into actionable insights, and successfully deliver the project.
Key Responsibilities- Collaborate with stakeholders to document business requirements and translate them into technical specifications.
- Analyze People & Culture processes to identify system improvements and align HRIS functionality.
- Analyze data to support decision-making, identify trends, and provide insights that drive business strategies and digital transformation.
- Maintain documentation of business processes, system requirements, project plans, charters, status reports, and post-project reviews throughout the project lifecycle.
- Develop test plans, troubleshoot issues, ensure defect-free implementation, and manage project risks with mitigation strategies.
- Provide regular reports to senior management on project performance, milestones, and areas for improvement. Ensure clear communication with stakeholders.
- Apply project management methodologies, ensure effective scope management, and contribute to successful project planning, delivery, and change management.
- Bachelor's Degree in Information Technology, Computer Science or related program.
- Preferably at least 10 years of experience in technical IT within manufacturing, supply chain, or logistics.
- Proven experience in business analysis, project management, process mapping, workflow optimization, and test script development.
- Excellent communication skills, with the ability to engage diverse stakeholders, including senior executives.
- Experience in delegating tasks within cross-functional teams and ensuring effective collaboration within project teams.
- Strong understanding of the System Development Life Cycle (SDLC), with a focus on BI analysis and data-driven decision-making.
- Ability to work autonomously and adapt to evolving business needs and technology changes.
- A diverse, inclusive, and supportive company culture.
- Competitive remuneration.
- Opportunity to collaborate and work with global clients and stakeholders.
- Medical benefits.
- Great Paid Leave entitlements.
- Team outings, travel opportunities, company parties/events, and other exciting activities.
- Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
- Industry and role-related training.
- Ongoing career opportunities.
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