Technical Engineer / Specialist

Mandarin Speaker

• Basic knowledge of MDM, MAM. Azure AD
• Understanding Windows Server/Clients. Android, IOS
• Knowledge of Active Directory (Entra ID)
• Understanding of basic troubleshooting and diagnostic tools like EventViewer, Task manager and command line tools
• Basic Knowledge and understanding on DNS , DHCP and basic TCP/IP communication
• Strong Problem Solving and Troubleshooting Skills & thinks logically.
• Basic knowledge on performance monitoring tools
• Understanding of the Windows registry and its use
• Mandatory skillsets for Windows iOS and Android.
• Enrollment all types.
• App deployments
• End point security
• App protection and configuration
• Autopilot
• Windows updates
• Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required
• Experience in the enterprise customer arena
• Face-to-face customer engagement skills
• Excellent written, oral and presentation skills
• Troubleshooting knowledge & skills
• Good understanding of ITIL/Service Management
• Passion for new innovative technology and drive customer transformation Demonstrate effective balance between business and technical acumen
• Ability to effectively recognize and adapt to change
• Ability to deliver presentations and discuss complimentary products at a solutions level
• Ability to handle customer critical issues and work in difficult situations
• KPI Allowancoe
• Work Hour: 9am-6pm Mon-Fri