Team Lead (Telesales) - Petaling Jaya - ref. r38177919
Agensi Pekerjaan JobScoper Sdn Bhd Petaling Jaya Full-time
Language Skills
- Must have excellent command of English
- Minimum C1 level proficiency (CEFR) in both spoken and written English
- Able to communicate persuasively and professionally over the phone
- Sales Experience
- Minimum 1–2 years of telesales or inside sales experience
- Proven success in B2C (Business-to-Consumer) sales is required
- Experience in selling technology, or consumer electronics products is an added advantage
- Communication & Persuasion Skills
- Confident and engaging phone presence
- Able to handle objections, build rapport quickly, and close sales effectively
- Strong active listening and questioning techniques
- Target Driven
- Motivated by sales targets and commission-based incentives
- Consistently able to meet or exceed KPIs and daily/weekly call goals
- Technical Skills
- Comfortable using CRM systems, call tools, and spreadsheets
- Able to learn product knowledge and software tools quickly
- Proactively engage with potential customers via both inbound and outbound calls to promote products and services
- Understand and assess customer needs to recommend tailored solutions that best fit their requirements
- Confidently manage objections, provide clarifications, and drive successful sales closures
- Accurately document all customer interactions, leads, and sales activities in the CRM system
- Stay up to date with the latest product knowledge, promotions, and industry trends to maintain a competitive edge
- Deliver outstanding customer service and foster long-term relationships with clients to encourage repeat business and referrals
- Provided training.
- 5 working days (Mon-Fri;7am-4pm)
- Annual leave/Medical leave
- Provided allowance
- Provided incentive
- Near to public transport.
Agensi Pekerjaan JobScoper Sdn BhdPetaling Jaya
Education Background: Bachelor's Degree, Diploma Graduate.
• Must have minimum 3 year with brokerage experience.
• Must fluent in English & Malay (Able to speak, write and read).
• Computer literacy.
• Must willing relocate in Petaling Jaya Area.
ContinentalPetaling Jaya
Communication Technology or equivalent experience.
• Experience:
• 3–5 years in a relevant IT role.
• 2+ years in a leadership or team lead role, preferably in manufacturing.
• Technical Expertise:
• IT Infrastructure & Service Management (ITIL)
• Project...
Lotus's Stores (Malaysia) Sdn BhdKuala Lumpur, 11 km from Petaling Jaya
and reconciliation of tills at the end of shifts.
• Assist in training team members on customer service standards, cashiering procedures, and company policies.
• Monitor and maintain sufficient staffing levels at registers and service counters during peak hours...