Assistant Supervisor - Klang
Baby Sensory (M) Sdn Bhd Klang Full-time
Possess a Diploma in any field with a minimum of 2 years of relevant experience, preferably in the education or training sector.
- Demonstrate strong leadership skills with the ability to guide and motivate a team to achieve common goals.
- Exhibit excellent communication skills in English, Mandarin, and Bahasa Malaysia, both written and verbal, to effectively interact with staff, parents, and stakeholders.
- Demonstrate exceptional time management and organizational skills to prioritize tasks, manage schedules, and ensure smooth daily operations.
- Display strong problem-solving abilities to identify issues, analyze situations, and implement effective solutions in a timely manner.
- Foster a collaborative and positive team environment, promoting teamwork and cooperation among staff members.
- Assist the Supervisor in overseeing the daily operations of the Baby Sensory center in Puchong, ensuring adherence to company standards and procedures.
- Support the implementation of Baby Sensory programs and activities, ensuring high-quality delivery and a positive learning experience for babies and toddlers.
- Maintain accurate records and documentation related to student enrollment, attendance, and progress, as well as center operations and inventory.
- Provide excellent customer service to parents and caregivers, addressing inquiries, resolving concerns, and building strong relationships.
- Assist the Supervisor in overseeing daily operations and ensuring smooth workflow within the team.
- Provide guidance and support to team members, fostering a positive and collaborative work environment.
- Monitor team performance and provide constructive feedback to improve productivity and efficiency.
- Assist in training new employees and providing ongoing training to existing staff to enhance their skills and knowledge.
- Ensure compliance with company policies and procedures, maintaining a safe and organized work environment.
- Handle customer inquiries and resolve complaints in a professional and timely manner, ensuring customer satisfaction.
- Assist in scheduling and managing employee attendance, ensuring adequate staffing levels to meet operational needs.
- Collaborate with other departments to ensure seamless coordination and effective communication across the organization.
- Identify and address operational issues, implementing solutions to improve processes and enhance overall performance.
- Prepare and submit reports on team performance, operational activities, and other relevant metrics to the Supervisor.
- Annual Leave
- EPF
- Insurance
- Medical Leave
- SOCSO
- Teambuilding
- Bereavement Leave
- Compassionate Leave
- Company Activities
- Employee Discount on company products/services
- Work-Life Balance
- Nearby public transportation
- and more
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• Willing to Travel.
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Job Title:
Training and Quality Supervisor
Job Description
Location:
MYS Kuala Lumpur Nu Tower 2
Language Requirements:
Time Type:
Full time2025-07-15
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• Be punctual and maintain a good attendance record.
• Work Location: Seksyen 22, Shah Alam
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