Inside sales support
Kuala Lumpur
Job Highlights
- Strategic sales support role with regional exposure
- Stable, globally recognized organization with long-term career potential
- Hands-on involvement in order fulfillment, logistics, and customer success
About the Company
Our client is a global leader in the metals manufacturing sector with their own production mills in Europe and North America. Known for technical excellence and innovation, they supply high-quality steel products across international markets.
About the Job
This is a Inside Sales Support role to support the external sales function by ensuring seamless after-sales service and logistics coordination. Acting as the key link between customers, sales, and international supply chain teams, the role ensures efficient order processing and customer satisfaction.
Key Responsibilities- Support external sales personnel by managing order processing and fulfillment
- Monitor stock availability and respond to customer inquiries on orders and delivery status
- Coordinate logistics arrangements, including global shipments and warehouse coordination
- Manage documentation and shipment paperwork for both domestic and international deliveries
- Handle incoming customer service queries and ensure timely resolution
- Liaise with internal teams across borders for smooth supply chain execution
- Minimum 3 years’ experience in order processing, logistics coordination, or sales support
- Strong background in customer service with a focus on after-sales engagement
- Detail-oriented with experience managing shipping schedules and documentation
- Familiarity with B2B customers and industrial products is advantageous
How to Apply
Apply now by clicking "Apply."- skills
- qualifications
- education
Associate Degree/Diploma
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