IT Support Technician (Mandarin Speaker)
YSK Freshmart Sdn Bhd Kuala Lumpur Full-time
Knowledge of Windows10/11, Microsoft Server, Microsoft Office, Microsoft SQL and other thrid party Application
- Knowledge of WAN / LAN / WIFI / TCP/IP and VPN
- Proficiency or familiarity with operating system setup, diagnosis, and basic user operations.
- Familiarity with diagnosing and rectifying IT-related issues remotely.
- Knowledge of Point of Sales system is an added advantage.
- Able to work in a team.
- responsible conduct relevant IT technical or applications training/guidance to users when necessary.
- implement/maintain/support all IT systems and infrastructures to ensure smooth running of systems.
- provide basic support of IT infrastructure: Printer, Router, Network Switches, CCTV and etc
- perform POS System and other Application maintenance that includes installation, configuration, upgrading, troubleshooting and monitoring.
- update of company product pricing and item according to the request from outlet and management team.
- provide first level support by identifying, resolving and escalating the problems to vendor and ensure that the service commitment is met.
- provide day to day first level of technical support in maintaining the information system, including responsibility for ensuring processes and outputs are error-free.
- responsible for administration of IT Asset and perform periodically software audit.
- perform any ad hoc and other duties relating to the above as may be assigned by your superior from time to time.
- able to provide Daily checklist to superior from time to time.
- able to travel outlet to perform Maintenance service Klang Valley and outstation.
- Additional leave
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
United Overseas Bank (UOB)Kuala Lumpur
and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.
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