Internship For Digital Operations

Education: Currently pursuing or recently completed Diploma/Degree in IT, Computer Science, Information Systems, or related field.

Technical Skills:

• Basic understanding of automation tools (n8n preferred) or willingness to learn quickly.
• Familiarity with APIs, JSON data, and webhooks.
• Basic knowledge of JavaScript for workflow logic.
• Comfort using cloud-based tools and productivity software.

Operational Skills:

• Strong attention to detail and adherence to procedures.
• Good organizational skills to manage schedules and documentation.

Communication Skills:

• Clear and professional communication in Bahasa Malaysia and English.
• Ability to explain processes to candidates and work well with a team.

Work Ethic:

• Proactive attitude, willingness to learn, and ability to work under minimal supervision.
• High level of integrity and confidentiality for handling exam content and candidate information.

Availability: Able to commit to a 6-8 month internship period.

• Assist in designing, testing, and maintaining automation workflows using n8n.
• Integrate various systems (e.g., Notion, Whatsapp) via APIs.
• Create and manage triggers, webhooks, and data transformations for business processes.
• Document workflows and provide user guides for internal reference.

• Act as an exam proctor following partner protocols (Pearson VUE, ACCA, Kryterion).
• Perform candidate identity verification, test environment checks, and rule enforcement.
• Monitor exams in real-time to ensure compliance and security.
• Coordinate exam schedules, handle rescheduling requests, and maintain accurate records.
• Report technical or procedural issues to the supervisor promptly.

• Suggest process improvements and automation opportunities within exam operations.
• Maintain confidentiality of all exam-related data and internal documentation.
• EPF
• SOSCO
• Internship Allowance