Technical Architect
Global Blue Kuala Lumpur Full-time
Main duties and responsibilities
- Be the expert to construct total solutioning proposal includes USP (Unique Selling Point), high level scope of both functional and technical requirements, including data and security blueprint
- Design and deliver complex cross-domain solutions encompassing a rich variety of technologies and using a mixture of agile and planned methods to provide innovative solutions to address business’ needs
- Work with internal technical teams, development teams, business users, and vendors to manage and deliver successful solutions during implementation stage
- Participate in or to drive deep architectural discussions to build trust and rapport with stakeholders during implementation stage
- Be a trusted technical advisor to business and project members to solve complex technical challenges, and establish credibility & build deep relationships with senior technical individuals within organization
- Articulates desired future state, understand the current state, identify gaps between the two states, and develop approaches to close these gaps.
- Providing technology guidance for development and infrastructure teams.
- The holder of the position reports to Senior Technical Architect for Payment services in Global Blue.
- The holder of the position collaborates with the fellow Technical Architect, Technical Pre-Sales team, Business Development team, Software Engineering team, IT Operations and Regional Commercial organizations
- The ideal candidate should possess strong technical knowledge in software architecture, have breadth across technology stacks with deep hands-on skills, and passionate about working with internal/external customers to help build applications at scale.
- 7+ years design & implementation experience on complex, large scale distributed applications
- Systems design experience, with the ability to architect or explain complex systems interactions including data flows, common interfaces, APIs and other methods.
- Broad architecture skills, covering application, infrastructure, data, and integration
- Sound understanding and experience of contemporary paradigms, such as Cloud, DevOps and Agile Development.
- Demonstrated ability to adapt to new technologies and learn quickly.
- Working knowledge in Card Payment Transaction Processing is a must.
- Past working experience in implementing integrated payment solutions in Hospitality and Retail segment is a major advantage.
- Past working experience in international/multicultural environment is an added advantage.
- Experience in writing software in one or more languages, such as Java, C#, JavaScript, Python
- Microservices, Event Driven, or other Cloud Native experience
- Working knowledge of container technologies (e.g. Kubernetes, Docker), services, and API models (e.g. Swagger, OpenAPI)
- Hands-on experience with different storage solutions (e.g. SQL database, NoSQL such as MongoDB, Hadoop, Redis, etc.)
- Experience with scalable networking technologies (e.g. Load Balancers, Firewalls) and web standards (e.g. REST APIs, web security mechanisms)
- Skill in analysis and interpretation of large, complex IT/technology products and services
- Analytical and problem-solving skills with attention to details
- Excellent verbal and written communication skills
- Possess a "can do" attitude and positive outlook, minimizing negative behaviours
- Ability to communicate effectively in a multicultural, multinational environment and mobilize cross-functional high-performance teams
- Ability to manage multiple competing priorities under pressure
- Fluent in English
- Computer Science or Engineering degree or relevant work experience
- Possession of relevant certifications, such as TOGAF certification, is an added advantage
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