Service Engineer / Technician (Cooling & Power) - Contract

apartmentUniqcen Sales & Services (Southern) Sdn Bhd placeKluang calendar_month 
Education: Degree or Diploma in Mechanical and/or Electrical Engineering
  • Field of Study: Engineering.
  • Experience: 1-2 years of relevant experience.
  • Technical Mindset: Strong analytical skills and the ability to inspect and review findings to determine technical solutions.
  • Communication: Pleasant personality with good interpersonal, presentation, and articulation skills.
  • Work Ethic: Committed, result-driven, and able to work under pressure with a strong sense of urgency.
  • Adaptability: Able to work independently or as a team player, possessing self-initiative and creativity.
  • Interpersonal: Pleasant personality with good communication and interpersonal skills.
  • Independence: Ability to work independently while also being a strong team player.
  • Analytical: Strong analytical skills and a good sense of urgency when working under pressure.
  • Mindset: Committed, result-driven, self-initiative, and creative.
  • Communication: Able to articulate and possess effective presentation skills.
  • Able to commence work immediately
Cooling Team
  • Technical Execution: Perform installation, preventive maintenance, and repair for Precision Air Conditioning, Split Air Conditioning, Fire Suppression, and Sprinkler systems.
  • System Lifecycle: Carry out configuration, start-up, testing, commissioning, and User Acceptance Testing (UAT).
  • Troubleshooting: Attend to breakdown calls and remain on standby $24/7$ to resolve customer complaints and equipment issues.
  • Reporting & Support: Assist the Service Desk and Manager in generating Technical and Root Cause Analysis (RCA) reports.
  • Cross-Functional Collaboration: Support the Power & ELV teams when necessary and assist Pre-Sales with design and technical advice.
  • Customer Relations: Interact with customers to provide procedures for inquiries, offer product training, and monitor product performance.
Power Team
  • Technical Support: Perform installation, preventive maintenance, and repair for Uninterrupted Power Supplies (Single Phase to 3-Phase UPS), STS, Electrical Systems, and Standby Generator Sets.
  • Operational Tasks: Carry out configuration, start-up, testing, commissioning, User Acceptance Testing (UAT), troubleshooting, and technical support.
  • Emergency Response: Attend breakdown calls and remain on standby $24/7$.
  • Reporting: Assist the Service Desk and Service Manager in generating Technical and Root Cause Analysis (RCA) reports.
  • Cross-Functional Support: Assist the Cooling & ELV team when necessary and provide technical advice/site surveys for the Pre-Sales team.
  • Customer Interaction: Evaluate customer problems, offer product training, and monitor product performance.
  • Performance Measurement
  • EPF
  • SOCSO
  • Annual Leaves
  • EIS
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