Electronic Technician (Video Game Equipment)

Able to speak in Bahasa Malaysia

• Fresh graduate are welcome to apply
• Candidates must possess at least Diploma
• Understanding of electronic components, circuits, and troubleshooting techniques related to video game consoles and accessories.
• Prior experience in electronics/phone repair, particularly with video game consoles, can be beneficial.
• Ability to diagnose issues accurately and implement effective solutions efficiently.
• Being meticulous in identifying and addressing technical problems to ensure high-quality repairs.
• Capable of explaining technical concepts to non-technical individuals and providing excellent customer service.
• Managing inventory, ordering parts, and maintaining a tidy workspace are important aspects of the role.
• Willingness to learn new repair techniques and keep up with advancements in gaming technology.
• Adhering to safety protocols when working with electronic equipment to prevent accidents or damage.
• Collaborating with colleagues and sharing knowledge for efficient problem-solving and workflow management.
• Ensuring console servicing follows the "Standard Operation Procedure Service Console."
• Contributing and suggesting new impactful ideas for improvements in the console servicing department.
• Managing WhatsApp customer communication and maintaining customer records.
• Diagnose and troubleshoot issues with video game consoles and equipment.
• Repair or replace faulty components such as circuit boards, controllers, screens, and power supplies.
• Test repaired equipment to ensure functionality and performance.
• Keep track of inventory and order necessary parts for repairs.
• Maintain a clean and organized work area.
• Provide technical support and guidance to customers regarding gaming equipment.
• Opportunities for promotion
• Professional development
• KWSO
• SOCSO