Marketing Coordinator
Topmix Products Sdn Bhd Subang Jaya Full-time
External Sales & Marketing Executive
- Diploma or Bachelor’s Degree in Business, Marketing, Sales, or related field
- Fresh graduates are encouraged to apply; candidates with sales experience will have an added advantage
- Strong interest in sales, business development, and client relationship management
- Good communication, negotiation, and presentation skills
- Able to understand and explain technical product specifications confidently
- Self-motivated, result-driven, and able to work independently
- Strong analytical skills with the ability to interpret sales data and forecasts
- Willing to travel frequently and possess a valid driving license
- Proficient in Microsoft Office (Excel, PowerPoint) and CRM systems
- Professional appearance and positive working attitude
- Able to meet sales targets and work under pressure
- Diploma or Bachelor’s Degree in Business Administration, Marketing, or related field
- Fresh graduates are welcome to apply
- Experience in telemarketing, customer service, or indoor sales will be an added advantage
- Strong communication and interpersonal skills, especially over phone and messaging platforms
- Customer-oriented with good problem-solving skills
- Organized, detail-oriented, and able to manage multiple tasks efficiently
- Basic analytical skills to interpret customer feedback and identify opportunities
- Proficient in Microsoft Office and CRM systems
- Able to work in a fast-paced environment and support sales team operations
- Positive attitude, proactive, and a team player
- Identifies business opportunities by identifying prospects and evaluating their positions in the industry, researching and analyzing sales options
- Recognize the needs of the customer and provide detail information to the consumer about the technical specifications and function of our company hardware product
- Analyze sales data and determine sales forecast for next year
- Attending trade exhibitions, conferences and meeting assign from Company
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvement
- Travel to areas which needs provide marketing services to customer
- Well maintain and update CRM system
- Preparing monthly operations meeting presentation report
- Maintain in professional appearance
- Update customer for our product latest information and marketing advertisement
- Meet annual group sales target
- To manage ad hoc task assigned by management from time to time
- Conduct outbound calls to new, inactive, and existing customers to generate interest, revive accounts, and create qualified sales opportunities.
- Identify customer needs through calls and convert leads into ESM visits, sample requests, or direct sales opportunities.
- Drive lead conversion and demand creation, ensuring high engagement and contribution to sales pipeline.
- Conduct sample & catalogue management at branch office to ensure sufficient of marketing samples for the daily usage at branch office (showroom, customer service and sales & marketing department).
- Coordinate and manage sample and catalogue delivery (courier / Lalamove), ensuring timely and accurate fulfilment to customers.
- Maintain and update CRM / lead database, including call outcomes, customer feedback, and opportunity tracking.
- Analyze customer responses and feedback from calls to identify market trends, opportunities, and potential improvements.
- Follow up on leads and sample deliveries to drive conversion and customer engagement.
- Support internal sales and marketing activities, including showroom customer visits, events and activities.
- Participate in exhibitions, events, and networking activities (e.g., Archidex, RIX).
- Ensure compliance with company policies, maintain accurate records, and uphold professionalism.
- Undertake any other ad hoc duties or assignments as directed by management from time to time.
- Annual Leave
- Medical and Hospitalisation Leave
- SOCSO
- EPF
- EIS
- Annual Bonus
- Training Provided
- Allowance Provided
- Performance Bonus
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• Diploma or Degree in Marketing, Event Management, Business, or related field
• Minimum 1-2 years of working experience in events or marketing
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