E-Commerce Manager - Ampang Jaya

apartmentMeta Pack Sdn Bhd placeAmpang Jaya scheduleFull-time calendar_month 
Minimum 2 years in e-commerce management, preferably with multi-platform experience (Shopee, Lazada, Tiktok).
  • Strong background in digital marketing, analytics, and online sales strategy.
  • Experience managing cross-functional teams and external vendors or platform account managers.
  • Proficient in e-commerce platforms and analytics tool (e.g platform dashboards and external plugin dashboards).
  • Data-driven with a sharp analytical mindset and commercial acumen.
  • Familiar with platform marketing tools such as Shopee and Lazada Ads, affiliate marketing, vouchers, and campaign management.
  • Strong execution skills with a focus on achieving set targets.
Platform Strategy & Performance
  • Manage overall e-commerce strategy across owned and third-party platforms (Shopee, Lazada, TikTok, etc.).
  • Own platform KPIs including traffic acquisition, conversion rate and sales targets.
  • Monitor platform analytics and generate regular performance reports with actionable insights.
Operations & Fulfilment
  • Work closely with warehouse, logistics, customer service and 3rd party fulfilment providers to ensure seamless order processing and timely delivery.
  • Monitor inventory levels and ensure proactive replenishment, especially for high-demand SKUs.
Campaign Planning & Execution
  • Plan and manage monthly digital marketing and sales campaigns (including Mega Campaigns and BAU promotions).
  • Liaise with Key Account Managers from e-commerce platforms to maximize visibility and participation in key campaigns.
  • prepare sales forecasts, trade spending budgets, and campaign performance evaluations.
  • Bonus
  • EPF / SOCSO / PCB / EIS
  • Annual Leave
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