Technology Consulting - Business Analyst, Software Engineering - Kuala Lumpur
Ey Identity Asia Sdn. Bhd. (Fka Xynapse Asia Sdn. Bhd.) Kuala Lumpur Full-time
The Opportunity
As a Business Analyst within EY’s Digital Engineering team, you will play a key role in bridging the gap between business needs and technical solutions. You will work closely with clients, product owners, and software engineering teams to gather requirements, define solution features, and ensure successful delivery of digital initiatives.Your role will be essential in enabling business transformation through technology.
Key Responsibilities- Collaborate with stakeholders to elicit, analyze, and document business and system requirements for software engineering initiatives
- Translate business needs into clear and concise user stories, use cases, process flows, and acceptance criteria
- Partner with engineering leads and product owners to define solution scope, features, and prioritization in alignment with project goals
- Support agile delivery by participating in sprint planning, daily stand-ups, backlog grooming, and sprint reviews
- Conduct gap analysis and feasibility studies to support design decisions and technology adoption
- Facilitate workshops, interviews, and user feedback sessions to refine solution requirements and improve user experience
- Act as a liaison between business users and technical teams to ensure mutual understanding of goals and constraints
- Support QA and UAT efforts by reviewing test cases and validating that deliverables meet business expectations
- Assist in preparing documentation such as functional specifications, data mapping, and user guides
- Frontend: React, Angular, Next.js, TypeScript
- Backend: .NET Core/8+, Node.js, Java
- Mobile: React Native, Flutter, MAUI
- Cloud: Azure, AWS, GCP
- DevSecOps & Tools: Jira, Confluence, Git, CI/CD pipelines, Infrastructure as Code (IaC), Selenium, Playwright, JMeter
- Bachelor’s degree in Business, Computer Science, Information Systems, or a related field
- 3–6 years of experience as a Business Analyst in a software engineering, digital product, or technology consulting environment
- Strong understanding of the software development lifecycle (SDLC), agile methodologies (Scrum, Kanban), and product delivery processes
- Proven experience in requirements gathering, business process modelling, and translating complex needs into technical specifications
- Familiarity with data structures, APIs, and modern application architectures (e.g., microservices, cloud-native platforms)
- Excellent analytical, problem-solving, and communication skills
- Experience working with tools such as Jira, Confluence, and wireframing/prototyping tools (e.g., Figma, Balsamiq)
- Certification such as CBAP, PMI-PBA, or Scrum Product Owner is an advantage
What We Look For
A highly analytical and collaborative professional who thrives at the intersection of business and technology, and is passionate about delivering user-centric digital solutions that create real impact.
What We Offer
EY offers a competitive remuneration package in line with your experience and contribution. We are committed to fostering a flexible, inclusive, and high-performing environment.
We also offer:
- Continuous learning: Access to a wide range of training and development resources
- Success as defined by you: Tools and support to help you grow in your own way
- Transformative leadership: Guidance and mentorship to develop your career
- Inclusive culture: A workplace where you’re respected and valued for who you are
If you're excited about shaping digital solutions and enabling business transformation, we’d love to hear from you.
The exceptional EY experience. It’s yours to build.
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