Customer Support/ Admin Specialist

apartmentAFTERSHOCK PC Service Centre placeAmpang Jaya scheduleFull-time calendar_month 
Prepare quotations for customers and process sales orders and purchase orders.
  • Provide internal sales support to HQ, which includes the confirmation of sales and delivery orders
  • Oversee and deliver customer service support through WhatsApp, Email, and Live Chat platforms to address inquiries and concerns.
  • Understand customers' requirements and offer customized solutions for laptop or desktop configurations.
  • Collaborate closely with the Sales Manager to ensure consistency in promotional activities and product offerings
  • Cultivate and nurture strong customer relationships
  • Perform any additional administrative tasks and duties assigned by manager
  • Co-ordinate and providing support to Singapore’s internal customer support and logistic team
  • SPM / Diploma / Degree / Professional Certificate
  • Minimum 1 year experience in Customer Service In Computer Parts (advantange)
  • Proficiency in English , bahasa and additional language is advantage
  • Good interpersonal, communication and analytical skills
  • Able to multi-task and work in a fast-paced environment
  • On-the-job training will be provided
Working Hours & Days
  • 6 Days Work Week
  • 11am to 8pm
Benefits
  • Allowances (Medical and Parking)

Monthly Contributions to SOCSO, EPF, EIS

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