[ref. q57290601] Service Crew

apartmentUmi Omakase Sdn. Bhd. placeKuala Lumpur scheduleFull-time calendar_month 
Some experience in F&B or customer service preferred (experience in Japanese or fine dining is a plus).
  • Good interpersonal and communication skills.
  • Good customer service attitude and polite manners.
  • Basic knowledge of food safety and hygiene standards.
  • Ability to handle orders, payments, and service duties efficiently.
  • Welcome customers warmly as they enter the restaurant.
  • Assist guests with seating and take accurate food and beverage orders.
  • Provide recommendations and respond to inquiries about menu items when required.
  • Ensure all orders are taken correctly and process payments efficiently.
  • Handle customer concerns or complaints professionally and escalate when necessary.
  • Prepare and assemble food and beverage items according to company standards.
  • Ensure food quality and presentation are maintained consistently.
  • Serve food and beverages promptly and professionally.
  • Maintain high standards of cleanliness and sanitation in dining areas, service stations, and kitchen spaces.
  • Clean and sanitize tables, chairs, utensils, and equipment regularly.
  • Dispose of waste properly and follow all safety and hygiene protocols.
  • Adhere to all food safety regulations to prevent contamination.
  • Collaborate with chefs, kitchen staff, and fellow crew members to ensure smooth service operations.
  • Communicate clearly with team members and supervisors to coordinate tasks effectively.
  • Perform any other ad hoc duties as assigned by the superior.
  1. Performance Bonus: Eligible for a bonus based on overall performance.
  2. Medical Allowance
  3. Meal Allowance
  4. Overtime Pay
  5. EPF, SOCSO, and EIS
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