Sales Executive (Mandarin)

• Fresh graduates and interns with SPM or equivalent qualifications are welcome to apply.
• Prior experience in sales and customer service is an added advantage.
• Excellent communication skills, both verbal and written.
• Ability to handle stressful situations and multitask.
• Strong attention to detail and good organizational skills.
• Positive attitude with a collaborative, team-player mindset.

Be Part of a High-Energy, Sales-Driven Customer Service Team

Join our dynamic and fast-growing team, and embark on an exciting journey!

Your Role & Responsibilities:

• Engage customers via phone, email, chat, and social media to drive product conversions and maximize sales opportunities
• Convert inquiries into sales through persuasive communication and expert product recommendations
• Upsell and cross-sell by recommending the right combinations of products based on customer needs and behavior
• Follow up with warm leads to secure repeat purchases and build high customer lifetime value
• Handle order tracking, delivery updates, and return requests — always with a focus on turning issues into new sales
• Resolve post-purchase concerns promptly, turning satisfaction into retention
• Maintain detailed records of customer interactions in our CRM system for future re-targeting and sales
• Collaborate with marketing and product teams to align on campaigns and maximize ROI
• Continuously improve sales techniques and product knowledge through team coaching and feedback

If you are target-driven, persuasive, and thrive in a fast-paced sales environment — and you're eager to grow your income through performance bonuses and commissions — join us to unlock both career advancement and financial rewards based on your results!

• Base salary + attractive monthly bonuses
• Comprehensive training provided
• KWSP & SOCSO
• Fast-track promotion opportunities for top performers
• Annual leave entitlement