General Manager Penang Branch - Seberang Perai
Synergy Staffing Sdn Bhd Seberang Perai Full-time
Preference will be given to candidates who are Penang locals and fluent in Mandarin (dialect proficiency is an added advantage) for smoother internal communication.
- Bachelor’s degree in Business Administration/Economics/Logistics or a related field.
- Minimum of 10 years of experience in a leadership role, preferably as a General Manager in managing a business unit/ branch or similar position in MNC freight forwarding industry.
- Possess experience in people management and leadership.
- Educational qualifications can be compensated by working experience.
- Translate strategy into operational roadmaps, deploying resources efficiently while pushing for results;
- Integrate and coordinate resource across functions and bounderism building and using networks, encouraging collaboration across borders, being open to outside input and sharing knowledge and expertise;
- Focus on customer service as a core value, increasing operational efficiencies and setting and monitoring high standards of quality while taking necessary steps to retain and improve customer relationship;
- Work under pressure and deal with tight deadlines with high energy and resilience.
- Has responsibility for Branch EBIT;
- Fulfill and exceed customer expectations by providing the highest possible service quality to the customers;
- Optimize the transaction, increase sales and manage costs optimally;
- Responsible for strong growth within the branch and maximal utilization of business potential;
- Continuously strive for high operational productivity, competitive efficiency and best quality;
- Each branch will continuously strive for maximum productivity to assume;
- Fully adhere to all defined global processes, policies and standards and to local law;
- Develop and expand customer relationships;
- Responsible for the standardization of processes, structures and systems according to cluster management decision;
- Arrange and continuously optimize organizational structures, including internal service providers, shared service and competence centres;
- Increase overall productivity of the branch by implementing relevant employee trainig, budgeting effectively, eliminating inefficiencies and capturing growth opportunities as well as employee training and career planning in cooperation with HR;
- Ensure the adherence to instructions, policies and guidelines defined by cluster management decision and Group/Regional functions;
- Ensure a regular and consistent information flow to the Cluster Management about all important matters.
- Monthly salary up to RM30,000 (based on experience)
- Regional leadership role with high advancement potential
- Medical benefits, annual leave, insurance, and performance bonuses
- Multicultural, collaborative, and dynamic team environment
Synergy Staffing Sdn BhdGeorge Town, 5 km from Seberang Perai
field.
• Minimum of 10 years of experience in a leadership role, preferably as a General Manager in managing a business unit/ branch or similar position in MNC freight forwarding industry.
• Possess experience in people management and leadership...
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