Executive. Information Technology - Batu Pahat
Port Tanjung Pelepas Sdn Bhd Batu Pahat Full-time
Education / Professional Qualification:
- Candidate must possess at least a Graduate Bachelor Degree in Computer Science/Information Technology or equivalent.
Relevant Experience:
- Experience in application development and support
- Relevant experience working in customer service environment and Enterprise System Support
- Experience in various programming languages and database systems.
- Experience in supporting applications, office automation, Desktop client, networking and Microsoft servers.
- Familiar with ITIL Service Desk setup. Certification in ITIL would be an added advantage.
- Good communication skills with various stakeholders.
- Ability to explain technical solutions to stakeholders in clear plain language that can be easily understood.
- Customer service oriented and willingness to learn new technology and disciplines.
- Able to work at odd hours when required and willing to work on shift if requested.
- Ensure systems are maintained and the performance monitored.
- Execute enhancement / development to meet user requirement.
- System Monitoring:
- To ensure IT application / system is up and running at optimum performance by constant monitoring and necessary fine tuning, if required.
- To ensure early detection of application issues via consistent assessments.
- Planned Maintenance:
- Ensure execution of all planned and corrective maintenance for all software applications.
- Data extraction and Report Development:
- Develop reports or tools when needed.
- Ensure each report or system development according to user specification.
- User Request Management:
- Attend to customer request on possible IT and other electronic based solutions in line with PTP business requirements.
- Facilitate discussion with requester based on the requisition form submitted to IT.
- Advise possible solutions to meet the requester requirements.
- Conduct background investigation and other clarifications work to ensure completeness, accuracy and credibility of information.
- Change Management:
- Develop and enforce effective operating procedures with regards to managing operational application systems such as change control, version management, etc.
- Facilitate User Acceptance Test with Users when required.
- System Enhancement:
- Analyze any request for new or enhancement of the application systems and plan execution accordingly.
- Manage or participate in installation, upgrade and enhancement process.
- EPF
- Annual Leaves
- SOCSO
SmartPeep Sdn BhdBatu Pahat
The minimum qualification is a diploma/bachelor's degree postgraduate diploma or professional degree in computer science/information technology or a related field.
• Must have a strong passion for I.T. and coding and be up-to-date on the latest development...
MMC Port Holdings Sdn BhdBatu Pahat
Support and Miscellaneous Tasks:
• Handle office supplies.
• Manage facilities issues.
• Address IT issues.
• Coordinate guest arrangements.
• Provide event support.
• Supervise cleaners.
• Support departmental projects.
• Undertake ad hoc assignments...
Port Tanjung Pelepas Sdn BhdBatu Pahat
of Operations Kaizen/improvement as per plan.
• Responsible for scheduling a meeting with the relevant business owner to follow up on all actions related to Kaizen implementation and sustainment and documenting IT in the minutes of meeting.
• Responsible...