Front Desk Executive

5 working days, 12.00pm-8.00pm

• Serve as the primary point of contact for all visitors, clients, and employees, ensuring a professional and welcoming atmosphere at the front desk.
• Manage incoming calls, emails, and correspondence, directing them to the appropriate personnel or department with accuracy and efficiency.
• Maintain a tidy and organized reception area, including managing meeting room bookings and ensuring the availability of necessary resources.
• Provide administrative support to various departments, including data entry, document preparation, and report generation, utilizing Microsoft Office Suite proficiently.
• Handle incoming and outgoing mail, packages, and deliveries, ensuring timely and accurate distribution.
• Assist in the coordination of company events, meetings, and travel arrangements, demonstrating strong organizational skills and attention to detail.
• Communicate effectively in both English and Mandarin to address inquiries and provide assistance to a diverse range of stakeholders.
• Uphold a high level of confidentiality and professionalism in handling sensitive information and company matters.
• Possess excellent customer service skills, addressing inquiries and resolving issues promptly and courteously.
• Maintain and update company directories, contact lists, and other relevant databases.
• Serve as the primary point of contact for all visitors, clients, and employees, ensuring a professional and welcoming reception experience that reflects Tenlead Biotech's commitment to excellence in the FMCG sector.
• Manage and maintain the reception area, ensuring it is clean, organized, and presentable at all times, upholding the company's brand image.
• Answer, screen, and forward incoming phone calls with efficiency and professionalism, accurately directing calls to the appropriate personnel within the organization.
• Provide comprehensive administrative support, including but not limited to managing incoming and outgoing mail, preparing correspondence, scheduling appointments, and maintaining office supplies, ensuring smooth office operations.
• Utilize proficiency in Microsoft Office Suite to create, edit, and manage documents, spreadsheets, and presentations as needed to support various departments within Tenlead Biotech.
• Employ strong organizational skills to maintain accurate records, manage meeting room bookings, and coordinate office events, contributing to a productive and efficient work environment.
• Leverage excellent communication skills in both English and Mandarin to effectively interact with a diverse range of stakeholders, including colleagues, clients, and vendors, fostering positive relationships and ensuring clear communication across the organization.
• Demonstrate meticulous attention to detail in all tasks, including data entry, record keeping, and communication, ensuring accuracy and minimizing errors in all administrative processes.
• Provide exceptional customer service by addressing inquiries, resolving issues, and providing information in a timely and professional manner, enhancing the company's reputation for customer satisfaction within the competitive direct sales market.
• Annual Leave
• EPF
• Medical Leave
• SOCSO
• Company Activities
• Casual Wear
• Bereavement Leave
• Employee Discount on company products/services
• Performance Bonus
• Salary Increment
• Staff Appreciation & Rewards
• Nearby public transportation