Ampang Jaya - Systems Support Engineer
Netregy Systems Sdn Bhd Ampang Jaya Full-time
Provide technical support to clients, diagnosing and resolving IP communications-related issues.
- Collaborate with cross-functional teams to troubleshoot and address complex technical challenges in IP Communications solutions.
- Install, configure, and maintain hardware, software, and network components for IP-based communication systems.
- Monitor and optimize the performance of IP communications systems, identifying bottlenecks and implementing necessary improvements.
- Conduct routine maintenance, updates, and backups of IP communications systems.
- Deliver timely and effective solutions to technical problems and inquiries related to IP Communications solutions.
- Document processes, procedures, and solutions for reference and training.
- Participate in on-site projects, working directly with clients to implement, deploy, and integrate IP Communications solutions.
- Stay abreast of industry trends and best practices in IP Communications technology.
- 5 days work in a week
- Company trips
- Regular team activities
- Sales commissions & monthly target incentives
- Allowances
- Personal development opportunities
- Bachelor's degree in computer science, Information Technology, or related field.
- Strong passion for technology and eagerness to learn.
- Excellent problem-solving and communication skills.
- Ability to work collaboratively in a team environment.
- Relevant internships or projects demonstrating technical skills.
- Basic understanding of networking concepts and programming languages.
- Enthusiasm for staying updated on industry trends and best practices.
Kuala Lumpur, 8 km from Ampang Jaya
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