Sales Manager
Agensi Pekerjaan iForte Sdn. Bhd. Ampang Jaya Full-time
Proven track record in sales management within the automotive industry, with a minimum of 3-5 years of experience.
- Demonstrated leadership abilities, including team motivation, performance management, and staff development.
- Strong understanding of inventory management principles and practices specific to automotive dealerships.
- Bachelor's degree in Business Administration, Marketing, Automotive Technology, or a related field.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and staff.
- Proficiency in English, both written and verbal, for effective communication with diverse stakeholders.
- Ability to analyze sales data, identify trends, and implement strategies to drive revenue growth.
- Experience in customer relationship management (CRM) and ensuring high levels of customer satisfaction.
- Familiarity with automotive service operations and parts management is a plus.
- Ability to manage budgets, control expenses, and ensure profitability of the branch.
- Oversee all daily operations of the branch, ensuring efficiency and adherence to company policies and procedures within the automotive sector.
- Develop and implement strategic sales plans to achieve branch revenue targets and market share growth, focusing on vehicle sales, parts, and service.
- Lead, motivate, and manage a team of sales, service, and administrative staff, fostering a high-performance culture and providing ongoing training and development.
- Manage inventory levels for new and used vehicles, parts, and accessories, optimizing stock turnover and minimizing holding costs.
- Build and maintain strong relationships with customers, addressing inquiries, resolving complaints, and ensuring a superior customer experience.
- Monitor financial performance, including budgeting, P&L analysis, and expense control, to ensure profitability and financial health of the branch.
- Ensure compliance with all relevant automotive industry regulations, safety standards, and legal requirements.
- Collaborate with the head office on marketing initiatives, product launches, and operational improvements.
- Analyze market trends and competitor activities to identify opportunities and threats, adapting branch strategies accordingly.
- Conduct regular performance reviews for staff, providing constructive feedback and setting clear performance objectives.
- EPF
- SOCSO
- Annual Leave
- Medical Leave
- Health Insurance
Kuala Lumpur, 8 km from Ampang Jaya
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