Head of IT (Healthcare)

• strategic leadership, digital transformation, cybersecurity, healthcare IT systems, collaborative culture, stakeholder engagement, continuous improvement, team development, innovation in healthcare An exceptional opportunity awaits an accomplished technology leader to take on the pivotal role of Head of Information Technology within a leading hospital group based in Kuala Lumpur.

• site healthcare organisation, ensuring robust, secure, and efficient technology services that directly impact patient care and operational excellence.

• Play a key role in shaping the digital landscape of a prominent hospital group by leading strategic IT initiatives that enhance patient care and operational efficiency across multiple facilities.
• Enjoy flexible working opportunities and access to ongoing training programmes designed to support your professional development and encourage knowledge sharing within a collaborative team environment.
• Be part of an inclusive culture that values innovation, teamwork, and continuous improvement, offering you the platform to influence positive change in healthcare technology.

What you'll do:

Success in this role requires not only technical acumen but also outstanding interpersonal skills—enabling you to inspire teams, build consensus among diverse groups, negotiate effectively with vendors, and champion best practices throughout the organisation.

• Develop and execute a comprehensive IT strategy for the entire hospital group, ensuring alignment with business objectives and compliance with healthcare regulations.
• Lead transformative digital initiatives aimed at improving patient outcomes, streamlining clinical workflows, and enabling data-driven decision-making throughout all facilities.
• Establish robust IT governance frameworks, policies, and procedures to ensure effective risk management and regulatory compliance across the organisation.
• Oversee the design, implementation, and maintenance of complex hospital IT infrastructure including networks, servers, storage solutions, and cloud-based services.
• Ensure optimal performance and high availability of critical hospital applications such as Electronic Medical Records (EMR/EHR), Laboratory Information Systems (LIS), Picture Archiving and Communication Systems (PACS), and other clinical platforms.
• Drive the successful integration and optimisation of Hospital Information Systems (HIS) across all sites to support seamless patient records management and administrative functions.
• Manage IT service delivery operations including helpdesk support functions to guarantee consistent quality of service for all users within the hospital group.
• Lead the development and enforcement of comprehensive cybersecurity policies to safeguard sensitive patient data and protect hospital systems from emerging threats.
• Monitor security incidents proactively, respond effectively to vulnerabilities, and ensure full compliance with relevant data protection regulations such as HIPAA or PDPA.
• Build strong relationships with internal stakeholders—including clinical teams, administrators, and executives—while managing external vendors to ensure cost-effective solutions aligned with strategic goals.

What you bring:

Your background should include hands-on involvement in deploying mission-critical applications like EMR/EHR systems; designing resilient infrastructure architectures; enforcing stringent cybersecurity protocols; integrating HIS platforms; managing budgets; negotiating contracts; building rapport with diverse stakeholders; nurturing talent within your teams; driving process improvements; adapting quickly to evolving regulatory landscapes; communicating complex concepts clearly; resolving challenges collaboratively; supporting knowledge transfer initiatives—and above all else—demonstrating unwavering commitment to enhancing patient care through technology.

• A Bachelor’s or Master’s degree in Information Technology, Computer Science or a related discipline is required for this senior leadership position within healthcare IT.
• At least 10 years’ progressive experience in IT leadership roles—preferably gained within hospitals or healthcare organisations—demonstrating your ability to manage complex environments.
• Proven track record overseeing hospital applications such as EMR/EHR systems along with deep familiarity with infrastructure management including networks, servers, storage solutions, and cloud technologies.
• Extensive experience developing robust cybersecurity strategies that protect sensitive data while ensuring compliance with industry regulations like HIPAA or PDPA.
• Demonstrated success implementing Hospital Information Systems (HIS) across multiple facilities to streamline clinical workflows and administrative processes.
• Exceptional stakeholder engagement skills enabling you to collaborate effectively with clinicians, administrators, executives as well as external vendors or technology partners.
• Strong vendor management capabilities including contract negotiation skills that ensure quality service delivery aligned with organisational objectives.
• Strategic thinking combined with hands-on operational expertise allowing you to balance long-term vision with day-to-day execution requirements.
• Outstanding communication abilities coupled with excellent interpersonal skills that foster trust-based relationships across multidisciplinary teams.
• Experience mentoring IT professionals at various levels while promoting continuous learning opportunities within a supportive team environment.

What sets this company apart:

The organisation places great value on teamwork—encouraging open communication between departments—and supports staff at every level through mentorship opportunities. With a clear focus on digital transformation backed by significant investment in modernising healthcare delivery systems, this is an ideal environment for those who wish to contribute meaningfully while advancing their own careers within one of Kuala Lumpur’s most respected healthcare providers.

What's next:

If you are ready to make a lasting impact on healthcare through visionary technology leadership, this is your moment—seize the opportunity today! Apply now!

Do note that we will only be in touch if your application is shortlisted.

Licence Number : JTKSM 423C