Assistant Operations Manager

apartmentEvolt Karting Sdn Bhd placeShah Alam scheduleFull-time calendar_month 

Full Training will be provided-

Objective:

  • Run on-track operations but also be able to fulfil any position within Evolt Karting should the situation require it. Be in charge of track operation and safety.
  • Ensure the operation you are handling during your shift is running smoothly, according to the SOPs, as per Evolt Karting’s rules and safety standards.
  • Make sure timings are respected and guests have a satisfying experience. Supervise all sta! working under your supervision and within the same shift.
  • Report to CEO, COO, and GM in order to improve operations standards, reduce costs or report an isolated incident.
  • Participate to the organisation of events.
Job description / Responsibilities:
  • Check all safety aspects of the track and karts before starting a shift.
  • Make sure that all operation and safety equipment is in place and functioning properly before starting a shift.
  • Brief the staff operating under your supervision during your shift, manage them during your shift and ensure they respect SOPs and are delivering a quality work.
  • Welcome guests and make sure they have a valid ticket and are within the correct time slot.
  • Guide them to the briefing room.
  • Make sure all participants attend the safety briefing and understand all safety aspects of Karting.
  • Make sure all SOPs, Evolt Karting’s rules, safety standards and any other verbal instruction received from your management is implemented at all times when on duty.
  • Take all necessary action when a guest is not meeting the safety criteria or is not following the SOPs or internal venue rules.
  • Always anticipate briefing and sessions preparation in order to make sure timing is respected and sessions are delivered on time.
  • Decide when to stop a session if and when guests’ behaviour or any other matter is creating a potentially dangerous situation.
  • Able to lead by example and take challenges with a solution driven mind-set.
  • Constant willingness to learn, improve, and excel on the task at hand.
  • Good Communication (energetic & friendly), Hardworking (proactive & helpful), has Integrity (honest & responsible), highly committed to the job and able to work as a Team.
  • We require at least a decent level of communication and will provide you with full job training regardless of your knowledge, education, background or experience! If you have the passion to learn, we have the passion to teach!
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