Field service engineer

about the company

Founded in the 1980s, they are the world's leading integrated service provider of metal structure systems for buildings. They have established modern lean manufacturing bases in Asia. Thay have also set up overseas offices in major markets such as Southeast Asia, Africa, and South America, serving more than 10,000 clients, with its products reaching markets in over 90 countries and regions across the globe

• Delivers technical expertise to help drive sales and provide support for new and existing customers.
• Provides expertise during various phases of the sales process including pre-sales technical and application support for the sales team.
• Understands customer’s problems, recommends solutions to meet their needs, and ensures customer satisfaction.
• Ensures the product/application functions per specifications.
• Provides remote and on-site troubleshooting.
• Maintains close alignment with sales partners, management, R&D and product marketing to communicate customer feedback.
• Setting up a new sales and service team in Malaysia

• Bachelor's degree in Civil Engineering, Structural Engineering, or a related field
• Ideally more than 3 years experience in structural design
• Experienced in design or technical sales of building materiels and support structures
• Solid understanding of local building codes and standards in Malaysia

• skills

• qualifications

• education

Bachelor Degree

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