Sales Coordinator / Outside Sales Executive - Ipoh
Alam-Con Sdn Bhd Ipoh Full-time
Bachelor’s Degree, Diploma, Advanced/Higher/Graduate Diploma in any field or equivalent.
- Proficient in English and Bahasa Malaysia (Mandarin is an advantage for Outside Sales).
- Strong communication, problem-solving, and relationship-building skills.
- Proactive, self-motivated, and results-driven.
- Fresh graduates are encouraged to apply if willing to learn.
- For Outside Sales: Possess a valid car licence and willingness to travel most of the time.
- Skills required: Sales Coordination, Customer Relationship Management (CRM) and Lead Generation.
- Manage daily sales activities including phone calls, preparing and processing quotations, purchase orders, sales orders, job orders, delivery orders, and invoices accurately and on time.
- Prepare shipping and delivery documentation, coordinating with customers, production, store, sales personnel, and transporters to ensure prompt delivery.
- Follow up on customer orders and respond to enquiries via phone calls, email, and social media.
- Provide after-sales support, address feedback and complaints, and propose improvements where necessary.
- Maintain and update customer profiles and databases.
- Work with the QA department to ensure customer quality standards are met.
- Track and report inventory status, perform and verify monthly stock checks, and maintain accurate stock records.
- Follow up on outstanding account receivables.
- Keep an organised filing system for the department.
- Identify and develop new markets to grow the company’s customer base.
- Plan and execute sales strategies to achieve or exceed targets.
- Analyse market trends and sales data to identify opportunities.
- Actively visit and engage potential customers to build and expand relationships.
- Handle customer enquiries promptly via WhatsApp, email, or in-person meetings.
- Maintain long-term relationships with both new and existing customers.
- Work towards aggressive sales targets with commission incentives.
- Assist with other sales-related functions as assigned by management.
- EPF, SOCSO, and EIS.
- Health insurance.
- Maternity and parental leave.
- Opportunities for promotion and professional growth.
- Commission pay for outside sales, overtime pay, and yearly bonus.
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