Assistant Manager, Demand Planning

apartmentZUS COFFEE placeSubang Jaya scheduleFull-time calendar_month 
Position Responsibilities
  • Develop, review and maintain an accurate rolling demand forecast for all SKUs using historical data, sales trends and marketing inputs.
  • Ensure healthy inventory levels by planning optimal safety stock, replenishment frequency and minimum order quantities based on demand patterns.
  • Monitor inventory ageing, shelf-life exposure and short-dated stocks. Drive timely decision making to minimize write-offs and wastage.
  • Reduce overstock and slow moving inventory by proactively adjusting forecasts and coordinating with stakeholders on clearance or repurpose plan.
  • Lead weekly demand review meetings by presenting demand assumptions, forecast changes and risks
  • Convert demand plans into replenishment strategies and ordering requirements, considering lead time, capacity constraints and production schedules.
  • Ensure supply continuity by resolving supply gaps, shortages or capacity constraints in collaboration with Procurement, Suppliers and 3PL partners.
  • Identify and escalate risks early such as supply delays, spike trends, promotional uplift or SKU performance deviations along with recommended mitigation actions.
  • Track and report key planning KPIs (Forecast Accuracy, Service Level, OOS, Slow Moving, Wastage, Inventory Health) to management on a weekly and monthly basis.
  • Prepare and maintain dashboards and analytical reports that provide insights into forecast accuracy, demand trends inventory health and SKU performance.
  • Support continuous improvement by enhancing forecasting systems, data quality, planning parameters and workflow accuracy.
  • Contribute to process improvement initiatives such as reducing planning lead time, streamlining demand review processes and improving communication flows.
  • Provide analytical support for new product launches, end of life management and promotional planning to ensure smooth execution.
  • Support system enhancement projects, including testing of new planning modules, integration improvements and data validation exercises.
  • Assist in developing SOPs, guidelines and documentation to strengthen demand planning and inventory management governance.
  • Support management with ad-hoc analysis related to product performance, stock utilization, expiry exposure or scenario planning.
Qualification and Experience
  • Bachelor’s degree in any related field.
  • Preferably a degree in Supply Chain Management, Business Administration, or equivalent education.
  • Additional certification in supply chain or planning is an advantage.
  • Minimum 5 years experience in Demand Planning, Supply Planning or Inventory Management.
  • Prior experience in F&B or industries with short shelf life products is strongly preferred.
  • Experience working with 3PL-managed warehouses and end-to-end replenishment processes.
  • Proven track record in managing forecasts, inventory performance and cross functional planning cycles.
  • Experience handling high SKU counts, promotional driven demand and fast paced operational environments.
  • Strong analytical capability with ability to translate data into insights and actionable recommendations.
  • Proficient in Excel, forecasting tools and planning systems.
  • Solid understanding of demand forecasting methods, inventory management principles and supply chain fundamentals.
  • Strong business acumen to understand sales drivers, market behaviour, promotions, and product life cycles.
  • Good communication, presentation and stakeholder alignment skills
  • Detail-oriented with a high level of accuracy in data handling and forecasting.
  • Strong sense of ownership, accountability and follow through.
  • Able to work independently and manage multiple priorities in a fast paced environment.
  • Calm and organized when managing pressure, unexpected changes or supply disruptions.
  • Continuous improvement mindset, always looking for better ways to enhance processes and performance.

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