Technical sales expert - email marketing tool | 20k myr
Kuala Lumpur
What this role is all about
As a Technical Sales Expert, you will own the regional go-to-market (GTM) for an email marketing tool (MarTech portfolio), aligning strategy and execution to company goals. You’ll partner closely with Sales to drive adoption and revenue, spending significant time with customers to understand needs and close deals.You’ll be the regional “go-to” for product knowledge—feeding market insights back to headquarters (HQ) to shape roadmap, messaging, and commercial initiatives.
What you’ll do- Build and execute regional business plans aligned to company objectives; own product targets and GTM tactics
- Partner with Sales: deliver ongoing product training, deal support, and expert guidance; join key sales cycles to accelerate closure
- Spend significant time with customers to build relationships, understand needs, and drive adoption and upsell
- Maintain deep product expertise and competitive intelligence; act as the regional “go-to” for teams and customers
- Capture and synthesize market feedback, customer insights, and competitive signals; channel outcomes to HQ to inform roadmap and marketing
- Collaborate closely with HQ teams and Marketing to align on strategy and ensure seamless execution of initiatives
- Track performance (pipeline velocity, win rates, adoption) and adjust plans to maximize impact
- 5+ years in B2B product sales, solutions consulting, or product GTM roles, ideally across regional markets
- Proven record of meeting/exceeding product sales targets in enterprise and commercial segments
- Strong customer engagement skills—comfortable leading discovery, demos, and value-based negotiations alongside Sales
- Deep understanding of product-market fit, competitive analysis, and joint value propositions
- Experience gathering market/customer insights and translating them into actionable plans; effective collaboration with HQ product/marketing stakeholders
- Excellent communication and executive presence; strong cross-functional skills partnering with VPs/Sales Directors; fluent in English (additional regional languages a plus)
- Data-driven mindset; familiarity with CRM/BI tools to analyze pipeline and adoption; willingness to travel within the region
- skills
- qualifications
- education
Associate Degree/Diploma
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