Retail Sales Executive / Lead
BAE Capital Sdn. Bhd. Kuala Lumpur Full-time
Location: BAEMONT HQ, Colony Space KLCC
Type: Full-time | Omnichannel Sales (Online & Offline)
About BAEMONT
BAEMONT is a direct-to-consumer fine jewelry house redefining diamond shopping through deep personalization and technical excellence. We emphasize the 4Cs not just in diamonds—but in everything we do: Customizing, Convenience, Craftsmanship, and Commitment.As we expand into Penang, we’re looking for passionate, people-first sales consultants to grow with us.
What You'll Do
As a BAEMONT Sales Executive or Sales Lead, you’re not just selling jewelry—you’re educating, guiding, and empowering customers to make informed, meaningful purchases. You will:
- Deliver BAEMONT’s signature 18-Minute Diamond Crash Course to help clients understand value, budget, and specs before any recommendation.
- Offer deep consultation on diamond grades, ring settings, and bespoke design choices tailored to each client.
- Manage sales leads through the full lifecycle: opening, nurturing, follow-ups, and final closing.
- Liaise with production and after-sales teams on customer orders, resizing, repolishing, or servicing.
- Create a luxury, detail-oriented showroom experience, maintaining both visual appeal and smooth operations.
- Contribute to weekly internal meetings to track production, client feedback, and sales pipeline.
- Build and nurture long-term relationships—our clients often return or refer others, so rapport and reliability are everything.
- Be part of a new but fast-growing branch with big ambitions.
- Receive deep training in diamond and fine jewelry expertise.
- Enjoy a work culture that values depth, sincerity, and craftsmanship over flashy salesmanship.
- Competitive base salary + sales incentives + recurring client bonus opportunities.
- Work in a stylish, premium environment with room for personal growth and role expansion.
- A people-person who loves connecting with customers across different walks of life.
- Passionate about sales through service, not just hard-selling—you're energized by helping people make informed, happy decisions.
- Interested in fine jewelry, diamonds, or detailed craftsmanship—you enjoy the technical side or are eager to learn it.
- Possess wide-ranging general knowledge and social intelligence—“people buy from people,” and you understand how to earn trust naturally.
- Detail-oriented, self-motivated, and organized when it comes to follow-ups and operational duties.
- Comfortable with both offline showroom consultations and online client interactions.
- Experience in luxury sales, high-ticket consultations, or client-focused industries.
- Background or personal interest in gems, fine jewelry, or design.
- Fluency in English/Mandarin; additional local languages are a plus.
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