Head of retail operations (fashion)

Randstad is working with a reputable fashion brand that prioritizes both style and delivering outstanding customer experiences at every retail interaction. With a strong retail footprint and ambitious growth trajectory, they are looking for a Head of Retail to lead the next phase of their retail transformation.

The Role: you will take charge of the overall retail strategy, ensure operational excellence and drive performance across all store locations. You will lead, inspire, and develop the retail team to meet commercial targets, elevate customer experience, and uphold the brand’s retail standards.

Responsibilities:

• Oversee and manage end-to-end retail operations across all nationwide store locations.
• Develop and execute strategies to drive revenue growth, improve store productivity, and maximize profitability.
• Collaborate with Visual Merchandising, Marketing, Buying, and E-commerce teams to ensure consistent brand experience and commercial alignment.
• Leverage market trends, competitor analysis, and consumer insights to inform key retail decisions.
• Drive retail expansion plans, including new store openings — from planning through to execution.
• Recruit, train, and mentor a high-performing retail team, fostering a strong culture of performance and accountability.

Requirements:

• 8–10 years of experience in retail management, ideally within fashion retail.
• Minimum 3–5 years of experience in a senior leadership role overseeing multi-store operations.
• Proven ability to drive sales performance and lead large, diverse teams.
• Strong commercial acumen with excellent leadership, communication, and analytical skills.
• experience

• skills

• qualifications

• education

Bachelor Degree

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