IT Service Management Jobs in Kuching
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Search Results - IT Service Management Jobs in Kuching
AirBorneoKuching
The Manager, IT Helpdesk & Support, KUL is responsible for the strategic leadership and day-to-day management of IT technical support services across AirBorneo's KLIA T1-based facilities. This role ensures that regional staff and airport operations...
Western DigitalKuching
Level Agreements (SLAs) by providing expeditious incident resolution and service request fulfillment.
• Implement and uphold IT Incident Management protocols, including timely escalation of critical issues when necessary.
• Conduct comprehensive...
AirBorneoKuching
in IT, Computer Science, or a related field.3 - 5 years of experience in IT Support, with at least 3 years dedicated to Helpdesk/Service Desk Operations.Good technical expertise in: Enterprise Service Management tools (e.g., ServiceNow, Jira Service Management...
AirBorneoKuchingappcast.io
The Manager, IT Helpdesk & Support, KUL is responsible for the strategic leadership and day-to-day management of IT technical support services across AirBorneo’s KLIA T1-based facilities. This role ensures that regional staff and airport operations...
AirBorneoKuching
or business functionsSupport coordinated problem‐solving across domainsAdditional Expectations for Senior ManagerProvide leadership across multiple initiatives and broader corporate application portfolioAdvise the Head of IT Application Management & Services...
AirBorneoKuchingappcast.io
This is a full-time on-site role for Executive, IT Helpdesk and Support - KUL position located in KLIA T1. The role will be responsible for the day-to-day operations of IT technical support services across AirBorneo’s KLIA-based facilities...
AirBorneoKuching
inventory, ticketing, and customer transactionsRevenue Management Systems– supporting pricing, demand forecasting, and revenue optimisationCustomer Relationship Management (CRM) Systems– supporting customer data, engagement, and service...
AirBorneoKuchingappcast.io
AirBorneo is seeking an Executive for IT Helpdesk and Support based at KLIA T1. This full-time role requires a strong background in IT support, including 3-5 years of experience in Helpdesk/Service Desk Operations. Responsibilities include...
AirBorneoKuching
exchange mechanismsMonitor system performance and availability affecting integrationsAssist in maintaining integration configurations and operational settingsEnsure integration services remain accessible and usableSupport routine operational activities...
AirBorneoKuchingappcast.io
AirBorneo is seeking a Manager for IT Helpdesk & Support based in Kuching, Sarawak. This role involves overseeing the technical support services at KLIA T1 and ensuring high-performing support for airport operations.
The ideal candidate will have...
AirBorneoKuching
HandlingOperations Control / OCCSafety and ComplianceIT Application TeamsIT Infrastructure & OperationsCybersecurityIntegration / Middleware TeamsProject Management Office (PMO)ExternalOperational System VendorsAirport AuthoritiesGround Handling Service...
AirBorneoKuchingappcast.io
to ensure integration scenarios and data flows are adequately validated
• Ensure integration solutions are operationally ready prior to deployment
• Ensure minimal disruption to system connectivity during changes
7. Incident Management and Service...
Charles TaylorPetaling Jaya, 986 km from Kuching
accuracy.Perform proactive maintenance on supported systems, ensuring supported offices are visited for IT maintenance on the agreed schedule.Provide regular updates to customers, to your manager and to your wider service delivery team, on progress with items...
AirBorneoKuchingappcast.io
but not limited to:
• Passenger Service Systems (PSS) – supporting reservations, inventory, ticketing, and customer transactions
• Revenue Management Systems – supporting pricing, demand forecasting, and revenue optimisation
• Customer Relationship Management...
AirBorneoKuchingappcast.io
teams
• Analytical and problem‑solving capability
QUALIFICATIONS AND EXPERIENCE
Education
• Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Aviation Management, Aviation Operations, or a related discipline...
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