Customer Service Manager Jobs in Kuala Lumpur
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Search Results - Customer Service Manager Jobs in Kuala Lumpur
BusinesslistKuala Lumpur
service procedures, policies, and performance metrics. Provide feedback to engineering and operations teams based on customer insights. Support management reporting and continuous improvement initiatives. Lead and oversee sales activities related...
BD MalaysiaKuala Lumpur
A global medical technology company in Kuala Lumpur is seeking a Director for its Customer Support Center to lead strategy and continuous improvement in technical support operations. The role requires at least 10 years of experience in contact...
BusinesslistKuala Lumpurappcast.io
Develop customer service procedures, policies, and performance metrics.
• Provide feedback to engineering and operations teams based on customer insights.
• Support management reporting and continuous improvement initiatives.
• Lead and oversee sales...
MaxisKuala Lumpur
A leading telecommunications company in Kuala Lumpur seeks a Head of Service Management to lead a high-performing team. This role involves strategic oversight to ensure service excellence, drive customer satisfaction, and implement innovative...
SwiftKuala Lumpur
and managing customer relationships. Ideal candidates should have a degree in IT or engineering and possess extensive experience in a technical customer support environment, preferably within Financial Services.
The company emphasizes a diverse and inclusive...
CHAGEEKuala Lumpur
and improve automation
• Leverage data analytics and voice-of-customer insights to drive predictive service improvements
• Reduce cost-to-serve while enhancing customer experience through automation and process redesign
Leadership & Stakeholder Management...
United Overseas BankKuala Lumpur
A leading financial institution in Kuala Lumpur seeks a dedicated Customer Management Specialist to deliver exceptional customer service. The role requires a recognized degree or diploma, excellent communication skills, and proficiency in Microsoft...
BusinesslistKuala Lumpurappcast.io
A leading organization in Kuala Lumpur is seeking a Customer Support Manager to lead the customer support team towards service excellence. This role requires a Bachelor's degree and at least 8 years of experience, ideally in aerospace or related...
Agensi Pekerjaan Mango Global Technologies Sdn. Bhd.Kuala Lumpurmaukerja.my
Overview
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.
Qualifications
Job...
StoreHub Sdn Bhd, OneStoreHub Pte LtdKuala Lumpurappcast.io
As the team manager, you will be on the pulse of issues regarding personnel, performance, customer perception, and project status, and work closely with colleagues and the Regional Customer Care Manager to ensure consistent, high-quality service.
You don’t...
NEXTLABS (MALAYSIA) SDN BHDKuala Lumpurhiredly.com
and integrated third-party products.
• Train customer IT helpdesk personnel on NextLabs products, best practices and technical procedures for operating enterprise class policy management system.
• Participation in on call rotation carrying the after hours...
CHAGEEKuala Lumpur
The ideal candidate has over 10 years in customer service leadership with a strong focus on digital transformation and analytics. This role offers an exciting opportunity to influence customer experience while managing significant budgets and cross...
Mission Consultancy ServicesKuala Lumpur
and services.Provide the best possible solutions based on customer needs.Maintain service quality with prompt and professional responses.Account & Service Management :Assist customers with managing their accounts and services.Process requests such as account updates...
Becton Dickinson Sdn. Bhd.Kuala Lumpur
A global medical technology company seeks a Director for its Customer Support Center in Kuala Lumpur. This senior leadership role involves overseeing technical support, workforce management, and service operations.
The ideal candidate will have over...
Mission Consultancy ServicesKuala Lumpur
A renowned customer service firm in Kuala Lumpur is seeking a Customer Care Consultant to provide excellent support to customers. Responsibilities include handling inquiries, managing accounts, and resolving complaints efficiently.
Candidates should...
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