Customer Service Manager Jobs in Kuala Lumpur
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Search Results - Customer Service Manager Jobs in Kuala Lumpur
Businesslist-Kuala Lumpur
service procedures, policies, and performance metrics. Provide feedback to engineering and operations teams based on customer insights. Support management reporting and continuous improvement initiatives. Lead and oversee sales activities related...
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BD Malaysia-Kuala Lumpur
A global medical technology company in Kuala Lumpur is seeking a Director for its Customer Support Center to lead strategy and continuous improvement in technical support operations. The role requires at least 10 years of experience in contact...
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Businesslist-Kuala Lumpur
Develop customer service procedures, policies, and performance metrics.
• Provide feedback to engineering and operations teams based on customer insights.
• Support management reporting and continuous improvement initiatives.
• Lead and oversee sales...
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appcast.io -
Maxis-Kuala Lumpur
A leading telecommunications company in Kuala Lumpur seeks a Head of Service Management to lead a high-performing team. This role involves strategic oversight to ensure service excellence, drive customer satisfaction, and implement innovative...
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StoreHub-Kuala Lumpur
As the team manager, you will be on the pulse of issues regarding personnel, performance, customer perception, and project status, and work closely with colleagues and the Regional Customer Care Manager to ensure consistent, high-quality service.You don't need...
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CHAGEE-Kuala Lumpur
and improve automation
• Leverage data analytics and voice-of-customer insights to drive predictive service improvements
• Reduce cost-to-serve while enhancing customer experience through automation and process redesign
Leadership & Stakeholder Management...
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Swift-Kuala Lumpur
and managing customer relationships. Ideal candidates should have a degree in IT or engineering and possess extensive experience in a technical customer support environment, preferably within Financial Services.
The company emphasizes a diverse and inclusive...
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Businesslist-Kuala Lumpur
A leading organization in Kuala Lumpur is seeking a Customer Support Manager to lead the customer support team towards service excellence. This role requires a Bachelor's degree and at least 8 years of experience, ideally in aerospace or related...
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appcast.io -
Agensi Pekerjaan Mango Global Technologies Sdn. Bhd.-Kuala Lumpur
Overview
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.
Qualifications
Job...
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maukerja.my -
StoreHub Sdn Bhd, OneStoreHub Pte Ltd-Kuala Lumpur
As the team manager, you will be on the pulse of issues regarding personnel, performance, customer perception, and project status, and work closely with colleagues and the Regional Customer Care Manager to ensure consistent, high-quality service.
You don’t...
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appcast.io -
NEXTLABS (MALAYSIA) SDN BHD-Kuala Lumpur
and integrated third-party products.
• Train customer IT helpdesk personnel on NextLabs products, best practices and technical procedures for operating enterprise class policy management system.
• Participation in on call rotation carrying the after hours...
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hiredly.com -
Headmistress Group Sdn Bhd-Kuala Lumpur
appointment logs, and communication notes.
Assist with basic front-desk duties such as payment handling or registering new customers.
Support management with promoting ongoing offers or service campaigns to customers.
• EPF/SOCSO
• Annual leave
• Medical...
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ricebowl.my -
CHAGEE-Kuala Lumpur
The ideal candidate has over 10 years in customer service leadership with a strong focus on digital transformation and analytics. This role offers an exciting opportunity to influence customer experience while managing significant budgets and cross...
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United Overseas Bank-Kuala Lumpur
A leading financial institution in Kuala Lumpur seeks a dedicated Customer Management Specialist to deliver exceptional customer service. The role requires a recognized degree or diploma, excellent communication skills, and proficiency in Microsoft...
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Western Union-Kuala Lumpur
A financial services company in Kuala Lumpur is seeking a Front-Line Associate to ensure excellent customer service and efficient cash management. Responsibilities include welcoming customers, processing transactions, and adhering to compliance...
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